Refund policy

Returns, swaps & refunds

We want you stoked with your Wheelsup gear. Here's how returns work.

Size swaps (change of mind)

Wrong size? We'll swap it. Message us within 10 days of delivery.
Items must be unworn, unwashed and in original condition with tags.
Customers cover return postage for swaps, including international returns.
We don't offer refunds for change of mind.

Faulty, damaged or wrong items

If your item arrives faulty, damaged or isn't what you ordered, contact us as soon as possible with your order number and photos. We'll fix it with a replacement or a refund, and we'll cover the return postage. This is in addition to your rights under the Australian Consumer Law, which can't be excluded.

How to start a swap or return

Email wheelsup.clothing@gmail.com with your order number and what you'd like to swap. We'll reply with return instructions. Please don't send items back without contacting us first.